Poor service, was in a car accident the day of my appointment. Still managed to take a Uber there, I was turned back for being 15min late, no empathy.
For a community health center, it is very good. Fast and affordable. Clean. Everyone there is courteous. I brought a friend there a few times and all went smoothly. However, the Drs. are very basic-level and not exactly all that expert, if you kind of know a thing or two about biology/medicine. But for basic problems, health concerns, etc, the place is great.
The worst service, the first time I went to get my analysis the service was fast. But after 1 week they called me and told me that everything on my analysis was fine, so I didn't have to go to the doctor. Then after 5 days they called me again and told me that something went wrong on the lab and that they never run my analysis, therefore I needed to go back again. I went and I waited 1 hour and they didn't take me, I left. eventhough It was their mistake they made me wait 1 hour and no one came to take me.
Horrible experience with these people. My foster daughter had an appointment two weeks ago, which I took of off work to bring her to. We brought her, and were informed that the doctor had cancelled it without telling us in advance. Then, we went to the make up appointment today--for which I also took off work--and they refused to work on her because she was crying. I know this is a discount place, and I can see why.
I don't know where the screw up is here. Overall, when I see a Doctor they are helpful and patient. When I have tried to follow the Office Protocol for medication refills however this has gotten screwed up for 3 months. I call the Pharmacy on a Thursday Morning and ask them to call Zu Fall as asked by the office and the Pharmacy asks for a request directly. 6 times over 3 months with medications that cause withdrawal, I have called on a Thursday or Wendsday to give 48 hours before the weekend so I had my meds. Every time the Office never called the Pharmacy. Every time I had to show up last second and explain to 4 people that look at me like I am from Mars. So I thought I was stuck here because of my records and meds. I have had them all transferred out and have 2 appts left to get referrals out to Doctors that accept Medicaid and if needed will see me that day without waiting over an hour.
Zufall Health Center Medical And Dental is a US Dentist based in Morristown, Pennsylvania. Zufall Health Center Medical And Dental is located at 4 Atno Ave, Morristown, NJ 07960, USA.
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